Amazon.com made a smart move several years ago when Steve Shure (my former boss at Amazon.com) was hired from Time Inc. to lead Amazon Prime, and then again when Steve was subsequently asked to assume global responsibilities for driving traffic to Amazon’s web properties (some might call this marketing). Steve had been with Time Inc. for over 20 years overseeing consumer marketing for People, Sports Illustrated, Popular Science and other top publications. He was (is) a world-class direct marketing expert among other things.
In hiring Steve, Amazon made an explicit choice to bank on Steve’s classic direct marketing skills and not his online marketing experience per se. I believe that Steve would be the first to tell you that there were candidates with more impressive online credentials than he had at the time.
Coming from an extensive web background (peoplefirst.com, capitaloneautofinance.com, attwireless.com, amazon.com) I get as excited as the next guy about web 2.0 (hence Letters@!), cool new web technologies and jazzy online advertising advancements. But the more I talk to our ecommerce clients and help them think about their next set of opportunities, I’ve realized that the industry needs to go back — call it “web 0.5″ — and think about the classic issues of segmenation, good copy writing and creative, disciplined testing. Has anyone designed a good online version of a Johnson Box?
Of course we’re all going to move forward. I have no doubt we’ll be talking about web 3.0 and 4.0, and so on, in no time. But at the same time AccuData helps our clients move forward with innovative new strategies, we’re also going to spend a lot of time helping them go back to basics.
By the way, where is Bill Toohey?






